How does MaxID differ from other ID Verification providers?
MaxID allows people to complete verification of identity at a time of the day or night, in any place that suits, 365 days a year. No queues, no waiting, no bookings, no inconvenience – just a simple and easy to follow process.
As a fully qualified Australian Law Practice we adopt the highest standards of privacy and confidentiality.
What are the acceptable forms of ID for the Person Being Identified ?
In all cases the identity documents that are used as part of the identity verification must be originals rather than copies or certified copies.
The easiest way to satisfy the identification documentation requirements is with a Passport and Australian Driver’s license. However there are lots of different combinations of identity documents that may be used to satisfy the requirements from the following list:
a) Australian Passport (Note: acceptable if expired within the past 2 years);
b) Foreign Passport;
c) Australian Driver’s License;
d) Australian Photo Card;
e) Australian Government issued identity document;
f) Medicare Card;
g) Permanent Resident Immi Card;
h) Centrelink Card:
i) Department of Veterans Affairs Card;
j) Citizenship certificate;
k) Descent certificate;
l) Government issued photographic identity document;
m) Marriage or Change of Name certificate;
n) Australian Full Birth Certificate
Who can assist to verify my ID (Person Conducting Interview)?
The intelligently designed MaxID system will guide the person through each step of the process with simple and easy to understand language and steps that shouldn’t take more than a few minutes to complete.
Just about any adult with a smartphone or a tablet that can access the internet and who is convenient for the Person Being Identified to meet can help with the process using the MaxID identity verification system, unless the requirements of your specific identity verification are otherwise.
Just in case you wanted the detailed legal answer the person assisting with the verification of identity (PCI) must be:
a) a natural person over 18 years old without legal incapacity;
b) in possession of a current Australian Passport or Drivers License;
c) a person without a criminal record (parking fines, speeding fines and non indictable offences are acceptable);
d) a person that is not a bankrupt or otherwise a person of disrepute;
e) be a person that is not a disqualified person as defined under section 6 of the Legal Profession Uniform Law (NSW) or any equivalent definition in any other state of Australia; and
f) a person otherwise acceptable to MaxID and/or any other Product or Service Provider who might receive the verification of identity report issued by MaxID.
Can I use the MaxID service to satisfy 100-point check requirements?
The MaxID identity verification process and systems are designed to meet and satisfy the requirements of the highest Australian standards for identity verification. The 100-point check is a lower standard of identification than the standard that MaxID services to. As a result, if an identity is verified to the standard set by MaxID then it will always meet the standard set for the 100-point check.
By using intelligent digital systems MaxID, as an Australian Law Practice, is able to issue a legally compliant identity verification report that will meet the highest regulatory standards required in Australia for mortgage applications, property transactions, bank account openings, superannuation, wealth management and just about any other product or service that requires an individual’s identity to be verified.
Does MaxID provide a certified statement endorsing a 'true copy' of each original identification document produced?
In other words if a person being identified provides an image of their drivers license and passport using the MaxID system and certification is requested, when MaxID issues an identity verification, the identity verification will contain copies of the original documents that are certified by a lawyer as true copies of the original.
What type of technology can people use?
The system has been designed so that a device operating system does not impact upon the ability to use the system. A user with an Apple mobile phone or tablet device (IOS operating system) can use the system in the same way that a user with a Google/Samsung/Huawei/LG/Sony/Nokia/HTC device (Android operating system) can use it.
The system has been designed so that there is no need to download an ‘App’ from an App store anywhere and it shouldn’t matter which of the major browsers (ie – Chrome, Firefox, Safari, Explorer, Edge etc. etc.) is being used by the device.
As a result the MaxID system should allow the maximum possible number of users to access the system efficiently and easily.
Can I be in a remote regional area of Australia and use the MaxID service?
The MaxID system can be used 24 hours a day, 7 days a week, 365 days a year anywhere where there in internet connectivity. This unrivaled service standard creates a significant step forward for everyone that either needs to rely on identity verification or needs to have their identity verified.
What information does MaxID collect ?
Is any training required to use the MaxID identity verification system ?
MaxID has done all the hard work and created intelligent systems that can be used by anyone. Regardless of which of the different rules in different States and Territories of Australia are applicable.
The MaxID system uses the name data, documentation data and other data associated with the person being identified to establish the process for verification and the documentation required to verify the identity. The system then implements the process that it has determined, in order that the verification of identity may occur using remote computing devices associated with both the Person Being Identified (PBI) and the Person Conducting Interview (PCI).
What information is provided on the Certification of ID report prepared by MaxID?
Does MaxID use reliable and independent electronic data as part of identity verification?
Government issued documents that may be checked with the issuing agency while MaxID is performing an identity verification include:
– Driver’s Licence
– Australian Passports
– Australian visa’s issued against a foreign passport
– Medicare Cards
– Australian Citizenship Certificates
– Registration by Descent Certificates
Does MaxID search watch lists of sanctioned and politically exposed persons as part of identity verification?
Does MaxID perform biometric facial matching ?
Is MaxID an Australian Law Practice?
Is MaxID an "Approved" Identity Agent?
As an Australian Law Practice that is established and regulated in accordance with the Legal Profession Uniform Law (NSW) and also by the Law Society of NSW, MaxID and it’s Legal Director are required to meet a high professional standard in the provision of its services. The Legal Director of MaxID has been admitted to practice law for 20 years and has held numerous legal positions including senior in-house Legal and Compliance positions within Australian and International regulated financial institutions.
Where is the data stored and how secure is it?
All sensitive user transaction data at rest (XML) is stored in the solution’s database which is encrypted. The data is encrypted with the Advanced Encryption Standard (AES) algorithm using 256-bit key and Cipher Block Chaining (CBC).
All sensitive user transaction data in transit is encrypted using TLS 1.1 or above and uses certificates signed with a SHA-256 hash algorithm.
Read access to the solution database is limited to a few highly privileged solution administrators.
How does MaxID verify the identity of the Person Being Identified?
MaxID has independently confirmed that:
(a) by using the Max ID System, a MaxID’s client will be deemed to have taken reasonable steps to verify the identity of the person being identified under the ‘safe harbour’ provided by the VOI Property Provisions;
(b) use of the MaxID System will discharge a MaxID’s clients requirement to undertake AML VOI and will meet the ‘safe harbour’ procedure for medium or lower risk individuals under Rule 4.2.11 of the AML/CTF Rules.
Why should it be important to comply with 'Safe Harbour' identity verification requirements?
Being able to demonstrate a presumption of compliance with relevant verification of identity regulations and legislation can be very important. For example, lawyers and conveyancers who cannot demonstrate that they have used reasonable steps to verify the identity of their conveyancing clients may be disallowed from being able to register property dealings with a registrar. Lenders or Mortgagees who cannot demonstrate that reasonable steps have been undertaken to verify the identity of borrowers may not be entitled to register property mortgages.
If you have any questions about how important it is to have the ability to rely on a ‘safe harbour’ verification of identity, please contact MaxID and we will provide you some more information that is relevant to your circumstances.